Welcome to Gate Sentry

Secure access management for your community.

Why You’re Here

Your community uses Gate Sentry to manage guest, vendor, and service access. If you’re visiting this page, you may have:

  • Received a magic link or access code from your community
  • Been invited as a host, administrator, or authorized user
  • Been directed here to create or manage your account

This page explains what Gate Sentry is, how to create an account, and which features may be available to you.

What Gate Sentry Is

Gate Sentry is a visitor and access management platform used by communities to control and track entry. It connects security, administrators, and authorized users on one system so access is managed consistently and securely.

Gate Sentry empowers residents with:

  • Quicker guest entry by pre-registering visitors
  • Instant notifications when your guests arrive
  • Convenient account management from your phone

Your available tools depend on your community’s setup and your assigned role.

Step 1

Welcome Email

Check your email for a welcome message from the Gate Sentry team — it has a link to set up your account.

1

Check your email for a welcome message from the Gate Sentry team.

2

Tap the link in the email to set up your account.

3

If you don't see it, check your spam folder, or go to the button below to sign up directly.

Welcome Email Preview
Step 2

App Account Creation

1

Download the Gate Sentry App on your iPhone or Android device.

2

Tap "Sign up" and enter the email your community has on file.

3

Choose "Send me a link" to get a magic link and 6-digit code by email, or "I have an access code" if your property manager already gave you one.

4

If you used a magic link, tap it (or enter the 6-digit code), then set a password. If you used an access code, enter your email, create a password, and enter the code, then tap 'Create Account'.

5

Once your account has been created start adding guests and vendors.

App Screen App Screen
Follow the simple steps in the video to create your Gate Sentry account on the app, and start managing your visitors.
Step 3

Web Portal Account Creation

1

Click on the button below or go to portal.gatesentry.com and tap 'Sign Up'.

2

Enter the email your community has on file.

3

Tap "Send me a link" to receive a magic link and 6-digit code by email, or "I have an access code" if your property manager already gave you one.

4

If using a magic link, tap it (or enter the 6-digit code) to access the portal, then set a password. If using an access code, enter your email, create a password, and the code, then tap 'Sign Up'.

5

Once your account has been created start adding guests and vendors.

Web Portal
Follow the simple steps in the video to create your Gate Sentry account on the web portal, and start managing your visitors.

Account Created — Now What?

Please begin adding your guests and vendors to your account to ensure seamless access.

Guest

A family member, friend, or other close personal acquaintance who frequently visits you.

Vendor

An individual or company that provides services, such as plumbers, electricians, or dog walkers.

Trouble Signing Up? You don't need a welcome email or access code to create an account — on the sign-up page, just choose "Send me a link" to sign up with your email. If you'd rather use an access code, contact your property manager, or email support@gatesentry.com with your community name and address.

Features You May Have Access To

Gate Sentry is configurable by each community. Not all users will have access to all features.

Gate Sentry (Visitor Management)

The core platform used to verify guests, log arrivals in real-time, and maintain accurate access records. Included for everyone.

Additional Tools (Community Dependent)

SentryPass

SentryPass allows authorized users to issue mobile access passes to guests. Guests receive a pass on their phone, access is verified quickly, and entries are logged automatically.

* Only if enabled by your community.

VirtualKey

VirtualKey allows authorized users to open gates or entrances remotely using the Gate Sentry app. Used to grant temporary access or let in approved guests without sharing codes.

* Only if enabled by your community.

VirtualKeypad

VirtualKeypad allows access using a secure access code at an entrance. Users scan a QR code, enter their unique code, and access is granted based on permissions.

* Only if enabled by your community.

Need additional help?

Visit Support Center