Welcome to Gate Sentry

Welcome to Gate Sentry

Secure access management for your community.

Why You’re Here

Your community uses Gate Sentry to manage guest, vendor, and service access. If you’re visiting this page, you may have:

  • Received an access code from your community
  • Been invited as a host, administrator, or authorized user
  • Been directed here to create or manage your account

This page explains what Gate Sentry is, how to create an account, and which features may be available to you.

What Gate Sentry Is

Gate Sentry is a visitor and access management platform used by communities to control and track entry. It connects security, administrators, and authorized users on one system so access is managed consistently and securely.

Gate Sentry empowers residents with:

  • Quicker guest entry by pre-registering visitors
  • Instant notifications when your guests arrive
  • Convenient account management from your phone

Your available tools depend on your community’s setup and your assigned role.

Step 1

Welcome Email

Check your email for a message with your access code from support@gatesentry.com.

1

Check your email for a message with your access code from support@gatesentry.com.

2

If you don't see the welcome email click on the 'Get Access Code' button below.

3

The welcome email has a link to the User Videos & Guides for the app and portal.

4

Your unique access code for account creation is in the welcome email.

Welcome Email Preview
Step 2

App Account Creation

1

Download the Gate Sentry App on your iPhone or Android device.

2

Tap the 'Create New Account' text under the Submit button.

3

Enter your email and create a password.

4

Lastly, add your access code from the welcome email and tap 'Create Account'.

5

If you don't have your access code, go to the web portal sign-up page and request a code.

6

Once your account has been created start adding guests and vendors.

App Screen App Screen
Follow the simple steps in the video to create your Gate Sentry account on the app, and start managing your visitors.
Step 3

Web Portal Account Creation

1

Click on the button below or go to portal.gatesentry.com and tap 'Sign Up'.

2

Add your access code from the welcome email.

3

If you don't have an access code click on 'Request A Code'.

4

Tap the 'Create New Account' text under the Submit button.

5

Enter your email and create a password, and tap 'Sign Up'.

6

Once your account has been created start adding guests and vendors.

Web Portal
Follow the simple steps in the video to create your Gate Sentry account on the web portal, and start managing your visitors.

Account Created — Now What?

Please begin adding your guests and vendors to your account to ensure seamless access.

Guest

A family member, friend, or other close personal acquaintance who frequently visits you.

Vendor

An individual or company that provides services, such as plumbers, electricians, or dog walkers.

Missing your Welcome Email? If you did not receive a welcome email containing your access code, please inform your property manager or email support@gatesentry.com with your community name and address.

Features You May Have Access To

Gate Sentry is configurable by each community. Not all users will have access to all features.

Gate Sentry (Visitor Management)

The core platform used to verify guests, log arrivals in real-time, and maintain accurate access records. Included for everyone.

Additional Tools (Community Dependent)

SentryPass

SentryPass allows authorized users to issue mobile access passes to guests. Guests receive a pass on their phone, access is verified quickly, and entries are logged automatically.

* Only if enabled by your community.

VirtualKey

VirtualKey allows authorized users to open gates or entrances remotely using the Gate Sentry app. Used to grant temporary access or let in approved guests without sharing codes.

* Only if enabled by your community.

VirtualKeypad

VirtualKeypad allows access using a secure access code at an entrance. Users scan a QR code, enter their unique code, and access is granted based on permissions.

* Only if enabled by your community.

Need additional help?

Visit Support Center