Secure access management for your community.
Your community uses Gate Sentry to manage guest, vendor, and service access. If you’re visiting this page, you may have:
This page explains what Gate Sentry is, how to create an account, and which features may be available to you.
Sentry Solo is a hardware-free access control solution designed for unmanned gates and entrances. It eliminates the need for expensive hardware or guards by providing secure, digital access tools.
With Sentry Solo, your community automatically includes:
Check your email for a message with your access code from support@gatesentry.com. If you don’t see the email, use the button below to get your access code.
Check your email for a message with your access code from support@gatesentry.com.
If you don't see the welcome email click on the 'Get Access Code' button above.
The welcome email has a link to the User Videos & Guides for the app and portal.
Your unique access code for account creation is in the welcome email.
To access your Sentry Solo account, download the Gate Sentry App on your iPhone or Android device.
Tap the 'Create New Account' text under the Submit button.
Enter your email and create a password.
Lastly, add your access code from the welcome email and tap 'Create Account'.
If you don't have your access code, go to the web portal sign-up page and request a code.
Once your account has been created start adding guests and vendors.
Click on the button below or go to portal.gatesentry.com and tap 'Sign Up'.
Add your access code from the welcome email.
If you don't have an access code click on 'Request A Code'.
Tap the 'Create New Account' text under the Submit button.
Enter your email and create a password, and tap 'Sign Up'.
Once your account has been created start adding guests and vendors.
If your community uses the VirtualKeypad, adding visitors to your account is required for their entry. Properly categorizing them ensures they get the right permissions.
Family or friends who visit frequently. You can grant them recurring access so they don't need a new code every time.
Service providers like plumbers or delivery drivers. These should be limited to specific dates/times for your security.
Your community manager chooses which tools are active. Some communities provide one or both of the following tools to ensure the best access experience for residents and guests.
| Feature | VirtualKey | VirtualKeypad |
|---|---|---|
| Primary Use | Mobile access for you | VirtualKeypad on phone (no app required) and scanning sign QR code |
| Requirement | Gate Sentry Smartphone App | QR Scan + PIN code |
| Best For... | Opening gates and entrances from mobile device | entry for guests and vendors |
| Can be used together? | Yes. Many communities enable both to offer maximum flexibility. | |
Allows you to open gates remotely via the app. Perfect for when a friend calls from the gate and you want to let them in without a code.
Community Enabled OptionProvides a digital keypad on the visitor's phone after they scan a QR code at the gate. They enter the PIN you assigned them to gain access.
Community Enabled OptionNeed additional help with your account?
Visit User Support Center